Shipping & Refund
SHIPPING
We ship worldwide. No matter where you are, you can enjoy our Pre-Loved Clothing Surprise Bag right at your doorstep.
Shipping Fees:
- Orders over US$150: Free shipping
- Orders under US$150: US$20 flat fee
REFUND
Q: Can I return or get a refund for my Pre-loved Clothing Surprise Bag?
A: We do not accept returns or offer refunds for our Pre-loved Clothing Surprise Bags due to the special nature of these items. Here’s why:
- Unique Content: Each bag is a curated collection of unique finds, designed to surprise and inspire.
- Quality Assurance: With our careful inspection, each piece is rigorously inspected to ensure it delivers happiness and satisfaction.
- Environmental Commitment: By minimizing transport and packaging, we reduce our ecological footprint, supporting more sustainable fashion practices.
Q: What if an item is damaged or not as described?
A: We understand your concern and stand by the quality of our selections. If you receive an item that does not meet your expectations, please reach out to our customer service within 48 hours of receipt. We are here to resolve any issues promptly and ensure your satisfaction.